Help centre / Integrations and tracking
Integrations and tracking
Zapier, Shopify, NetSuite and Salesforce syncs that stop working, API errors, and a tracking code that isn't tracking.
Zapier HubSpot trigger not working or running late: how to find the cause
Why a HubSpot trigger in Zapier doesn't fire or runs late, from polling intervals to broken connections and held runs, and how to fix it.
Read the fix (5 min)HubSpot Shopify integration not syncing contacts, orders or products: how to fix it
Get the HubSpot Shopify sync working again: failing and excluded records, email matching, mappings, what isn't synced and Flow errors.
Read the fix (5 min)HubSpot NetSuite sync errors and records not syncing: how to find and fix them
Fix HubSpot NetSuite sync errors: the sync card, sync health, NetSuite role and token, dropdown mappings, owners and unsynced records.
Read the fix (5 min)HubSpot tracking code not working: why website visits aren't showing
Check why the HubSpot tracking code isn't recording visits and get page views showing again.
Read the fix (5 min)HubSpot Salesforce sync errors and records not syncing: how to find and fix them
Fix HubSpot Salesforce sync errors: Sync Health, connected user access, inclusion segments, sync triggers, picklists and duplicates.
Read the fix (6 min)HubSpot API 429 too many requests: what the rate limits are and how to stay under them
HubSpot API rate limits explained: why you get 429 errors, how to find the app using your calls and how to stay under the limits.
Read the fix (5 min)HubSpot API 401 unauthorized or 403 forbidden: private app tokens, scopes and old API keys
Fix HubSpot API 401 and 403 errors: the token header, rotation, missing scopes, removed app creators and moving off old API keys.
Read the fix (5 min)Can't find your fix?
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